SumoSim Help Centre
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Find helpful guides related to the SumoSim network.
Can I get a new number when choosing Sumo Sim?
When you sign up, we’ll give you a new phone number—but if you'd prefer, you can keep your existing number instead.
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Can I keep my existing my number?
Yes, you can keep your existing number by going to your Account Dashboard and adding your existing number and PAC code. Request a PAC code from your existing network provider by texting "PAC" to 65075
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Can you explain what automatic data switching is?
Auto Data Switching is a useful feature for anyone using two SIMs—whether that’s two physical SIM cards or a combo of a physical SIM and an eSIM. It lets your device switch smoothly between data lines, even while you're on a call. When 'Allow Mobile Data Switching' is turned on, your phone can use mobile data during calls made from your voice-only SIM. That way, you stay connected to both voice and data at the same time. If this setting is turned off and you’re on a call using the SIM that isn
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Does SumoSim support Wi-Fi Calling?
Currently, we don’t offer this feature, but we're working hard to make it available as soon as possible.
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